Tutorial Poste Italiane
An inclusive project for digital accessibility and the coexistence of differences
Poste Italiane’s Tutorial platform, one of the winning projects of the Insieme 24SI initiative, has been realised. Its aim is to support customers with sensory disabilities or who are not yet properly digitalised in independently accessing the services of Poste’s digital channels. In this regard, the “PosteXtutti” competence centre was set up thanks to the project, with the aim of involving people in the Company who experience disability first-hand in order to arrive together at a shared communication using a language capable of restoring and representing a “coexistence of differences”. In this regard, in order to make Poste Italiane’s products and services more accessible, some editions of the TGPoste have been made available in LIS.