Coverage dedicated to specific targets (e.g. caregivers) through the Poste Vivere Protetti Personal Line offer
In order to adequately respond to consumer expectations, the Group monitors its initiatives and the products and services offered by promoting continuous and structured dialogue initiatives.
The purpose is to monitor the needs of the reference community and the degree of satisfaction with the products and services offered. Poste Italiane uses principles of seriousness, reliability and elasticity in providing dedicated offers to all categories of customers to whom it caters, also on the basis of specific needs. In this sense, “Poste Vivere Protetti” represents one of the insurance offers offered by Poste Assicura in the area of protection that is most recognised by customers and aims to provide an integrated and modular protection and assistance solution.
In 2023 in 2023 Poste Italiane has planned the integration of Poste Vivere Protetti’s Personal Line offer with the launch, by 2024, of coverage dedicated to specific targets (e.g. caregivers)