Cross-training to support the Company
Transversal training initiatives play a significant role for the Group, as they enable the expansion of knowledge on topics common to several professional families, promoting the development of skills in a cross-functional perspective and fostering an exchange of value, both on a personal and professional level.
In fact, the year saw the launch of the “Transversal Competence Plan”, aimed at the indirect production population, with the objective of fostering reskilling in specific competence areas. This initiative was promoted in line with the European Community’s proclamation of 2023 as the European Year of Skills, in order to assist both companies and individuals in successfully coping with the changes taking place, fostering innovation, the transition to a green and digital economy. The Plan consists of three “hybrid” training paths, which supplement compulsory courses with additional courses that can be freely enrolled in. Topics covered include: Mindset and Behaviour, Digital and Innovation, and Sustainability.
In addition, the use of the Open Learning Area content, freely accessible by the entire company population for on-demand use of the training offer, is confirmed. The learning area enables staff to choose their own training in a self-development perspective. In support of the initiative, a wide-ranging campaign to engage the company population was carried out with the Internal Communication function, in several stages and with specific objectives. A survey was launched to raise interest in the initiative itself and to increase the number of active participants. Subsequently, a series of news items related to national and international events in 2023 (such as Innovation Day, Book and Copyright Day, Creativity Day) and dedicated to the launch of new courses available for automatic enrolment were published. An important transversal initiative was dedicated to the topic of Eco-Driving. The actions implemented by Poste Italiane to contribute to the reduction of CO2 emissions into the air and raise awareness among the resources involved towards eco-sustainable driving also include the event “Green Talk: Together for the conscious consumption of energy”, which involved the heads of organisational/operational structures to make them aware of the subject and the procedures to be applied in order to reduce energy consumption, and the online course “Noi Green - L’Eco Routine in Poste Italiane”, which provides data and useful elements for reflecting on the value of sustainability and the benefits of adopting environmentally aware and respectful behaviour.
The focus on the development of soft skills, which are increasingly important to support change, is confirmed: from the way of relating to colleagues to the ability to solve more or less complex problems. Hence, new initiatives to enhance decision making, problem solving and critical thinking skills, all necessary to meet the challenges that the environment imposes, as well as public speaking courses and various project management and language training proposals.