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About us

We are the largest service distribution network in Italy, operating in the logistics, mail and parcel delivery, financial and insurance services, payment systems, telephony and energy sectors.

2023 results

2023 was yet another year of extraordinary results exceeding market expectations and in line with the positive trend seen in recent years, which translated into value generated for all of the Group’s stakeholders, the result of a long-term effort.

Icona ricavi
€11.99 bn

Revenues

+5% y/y

Icona EBIT
€2.62 bn

EBIT

+9% y/y

Utile
€1.93 bn

Net Profit

+22% y/y

Our impact

We are an integral part of Italy’s economic, social and productive system, as a unique Company in the country in terms of size, recognisability and presence. Our activities generate significant impacts throughout the Italian territory.

Icona ricavi
€13.7 bn

GDP generated

in 2023

Icona persone
c. 197,000

People employed

Icona ricavi
€2.7 bn

contributions to PA

in terms of tax revenue

The contribution to sustainable development

The role we play establishes a direct connection between the results of our business model and the “social needs” of the Italian territory, contributing to the achievement of the United Nations Sustainable Development Goals.

We stand for people, for the territory, for the communities that we serve and for the environment

During 2023, our path focused on creating shared value produced significant results at a national level, through significant investments in the six forms of capital on which the Company is based: financial, human, physical-structural, intellectual, social- relational and natural. This, in line with the framework of the United Nations Sustainable Development Goals.

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Capitale Finanziario
Financial
capital
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Icona capitale fisico-strutturale
Physical-structural
capital
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Capitale Intellettuale
Intellectual
capital
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Icona capitale umano
Human
capital
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Icona capitale sociale-relazionale
Social-relational
capital
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Capitale Naturale
Natural
capital

The connecting platform: the commitment to Italy’s development

Our sustainable development strategy takes tangible form in the corporate ESG Plan which has been renewed taking into account the results of the materiality analysis and in a synergistic manner with the new “2024-2028 Strategic Plan”. The strategy is broken down into specific short, medium and long-term objectives, allowing our path towards sustainable progress to be fully transparent and verifiable.

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Integrity
and transparency
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Icona valore alle persone
People
development
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Diversità e inclusione
Diversity
and inclusion
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Icona valore al territorio
Creating value
for the country
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Transizione green
Green
transition
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Customer experience
Customer
experience
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Icona innovazione
Innovation
 
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Icona finanza sostenibile
Sustainable
finance